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    How do I return an item?

    Return Policy

    Original sales receipt must accompany returns.
    We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
    • -without showing signs of wear or damage in any way 
    • -within 7 calendar days of the delivery date (after 7 days no returns are allowed) 
    • -must not be a special order or a custom order 
    • -unless noted that it cannot be returned or has a different return  policy time period other than that 7 days noted in that item's  particular item description. 
    If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
    Refunds are contingent upon inspection of item(s) once we receive it. 
    There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.

    Customer is responsible for all shipping costs if seller is not at fault.

    Please contact customer service for more information on returning an item. Thank you.

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    Address

    • Devine Medical Supplies
    • 14749 Carmentita Road
    • Norwalk, CA 90650

    Email

    Phone & Fax


    • Fax:(562) 232-4091

    Please fill out following form and submit .We will email you back Estimate Invoice with shipping for your approval with payment instructions.

    • Product CodeItem nameQuantity

    Shipping Address

    We accept :Credit Card/Paypal/Wire Transfer

    Address

    • Devine Medical Supplies
    • 14749 Carmentita Road
    • Norwalk, CA 90650

    Email

    Phone & Fax

    • Fax:(562) 232-4091

    Please fill out following form and submit for volume pricing

    • Product CodeItem NameQuantity

    Shipping Address

    We accept : Credit Card/Paypal/Wire Transfer/ Purchase Order

    Purchase Order only for govt and B2B

    Address

    • Devine Medical Supplies
    • 14749 Carmentita Road
    • Norwalk, CA 90650

    Email

    Phone & Fax


    • Fax:(562)232-4091